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Chapter 5: Evaluating Web Sites
Summary
Site evaluations serve both to provide quality assurance and to increase the skills and knowledge of developers. This chapter provided an overview of designer-directed evaluation, while focusing on execution and usability. The tips provided here in conjunction with the detailed checklist presented in Appendix B should uncover many of the common problems in Web sites. However, users may uncover more, and user evaluations should always be performed if possible because, in the end, the acceptability of the site will be determined by the users. However, do not discount developer evaluation, since it makes no sense to have users evaluate a site that is obviously built incorrectly or that exhibits known usability problems. |
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